Time is the highest value. Remote PC support is a solution to current problems, saving time and money. This is operational assistance in the operation of specialized programs, assistance with OS setup, antivirus programs, and any other problems that may arise during the work process.
The principle of operation is simple: to receive remote assistance from our company, you will need an Internet connection with a speed of at least 256 Kbit/s, now this requirement can be fulfilled by almost any provider, so there should be no problems. After downloading and running the Team Viewer program, you should communicate the ID number and password to our employee, after which he will be able to see only what is happening on your screen, as well as control the keyboard and mouse.
Many clients have concerns about the security of remote access, we are in a hurry to dispel doubts! The IT specialist gets access to your desktop only after starting the program, which excludes the possibility of unauthorized access to your computer without your consent. In the process of work, you see everything that is happening and you can control it, at your discretion, just one click of the mouse can close the program at any time and terminate the connection, and therefore the access of the IT specialist.
Today, remote access is the fastest way to communicate between a technical specialist and a client who has problems with the computer or its software.